This summer D. Mark Jackson posted a concise list that every law firm should review and follow.
- Respect people.
- Minimize waste to increase client satisfaction and profit.
- Minimize over-processing.
- Develop a culture of continuous improvement.
- Standardize tasks.
- Design continuous flow.
- Work closely with outside suppliers.
Read more at http://www.leanblog.org/2010/06/guest-post-7-lean-ideas-for-lawyers/
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